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Thursday, November 7 • 2:00pm - 2:25pm
PRO SESSION: What's Possible with Twilio... Build the Perfect Communication Experience into Your Application

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Many IVRs expect too much from customers—they lack customizability and require your customers to patiently learn how to use the IVR. What if you could replace this with a natural conversational IVR? What if you could add security and personalized customer data and deploy this using multiple channels? We'll show you how to build the perfect IVR for your business using Twilio Studio and Autopilot.

Speakers
avatar for Justin Young

Justin Young

Principal Solutions Engineer, Twilio
Technologist with strong background in contact center, digital channels communication, and engagementstrategies.
avatar for David Lowes

David Lowes

Principal Solutions Engineer, Twilio
David Lowes is a Principal Solutions Engineer and works with Twilio’s Strategic and Enterprise customers to help build world-class communication experiences. He is also the Twilio Field Engineering Technical Lead. Outside of Twilio, David is mentor and advisor to many startups... Read More →


Thursday November 7, 2019 2:00pm - 2:25pm CST
Workshop Stage 2